Scope:
The position is an operational role with operational accountability for managing all job aspects of digital imaging and scanning.
This position is key for meeting contractual SLA’s and ensuring customer orders are complete per specifications.
Essential Functions:
• Prepare customer documents for the digital imaging process
• Check physical documents for quality issues that may complicate the scan process.
• Prepare a wide array of document types and conditions for scanning.
• Index scanned images according to naming mechanisms outlined by the customer and/or RDIC leadership, along with additional post-imaging services.
• Other duties may be assigned to meet business needs.
•Physical demands: Minimal to moderate physical effort required. Some moving of boxes and loading paper into machines will be required. Project prep and scan work will require finger dexterity and movement between machines for different types of documents.
• Mental demands: Problem-solving, teaching, written and verbal communication, information comprehension, and mental acuity.
Education Requirements:
Minimum High School Diploma
Candidate Background: Skills, Knowledge and Abilities:
Experience in a Customer Service environment (minimum 1 year)
Proven data entry work experience, as a Data Entry Operator or Office Clerk (not a must but an asset)
Experience with MS Office and data programs
Familiarity with administrative duties
Typing speed and accuracy
Excellent knowledge of correct spelling, grammar and punctuation
Strong attention to detail
Confidentiality
Organization skills, with an ability to stay focused on assigned tasks
The ability to carefully handle and manage large volumes of individual documents
The ability to work effectively under deadline
A willingness to learn new skills, as well as adaptability when priorities change
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This job is In-Person.
We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees.
Download the Sparks Group mobile app from Apple App Store or Google Play.
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Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.
This Position Requires U.S. Citizenship
This Position May Either Require COVID-19 Vaccination or Regular Testing
Job Summary
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