Print Services Specialist

Job Summary/Company:  Sparks Group has partnered with a leading global print production organization seeking a print services specialist for a long term contract.    If you have at least 2 years of relevant experience, this is the ideal role for you.  Apply now for an immediate interview


Responsibilities 
 Perform finishing tasks and utilize finishing equipment such as cutters, booklet makers, folders, inserters, laminators and hole punch/coil binding
• Update print job tickets in customer tool
• Prep completed jobs for delivery to customer
• Operate digital production equipment
• Receive, schedule and prioritize incoming job requests
• Problem solve incoming jobs and communicate with customer to resolve
• Perform quality inspection during and after print jobs
• Receive and action customer escalations
• Track and coordinate the move, add or change of office equipment assets at customer accounts
• Maintain appropriate supply inventory, distribute supplies as required
• Collect data and respond to print/copy equipment issues by contacting service personnel using specific PC applications
• Inspect files for problem areas, including fonts, image resolution and image registration Index electronic materials to media
• Perform operator maintenance on equipment

Basic or Required Skills
• Able to stand/bend for 6-7 hours per day
• Able to lift 50 pounds
• PC skills: Windows Operating Systems, Microsoft Office (Excel, Outlook, Teams, Word)
• Customer service skills – written and oral
• Willingness to learn
• Possesses skills and competencies to deliver minimum /basic contracted customer requirements (document assembly and finishing).
• Able to demonstrate business maturity and professionalism
• Able to demonstrate Intermediate use of: MS office (Word, Excel, PowerPoint), Web, Internet, and Intranet -- Create spreadsheets -- Use standard formulas -- Sort -- Filter, and create graphs -- Import/export information -- Embed files into applications -- Move data between Word and Excel
• May develop and update work processes or templates

Education/ Special Training/ Certifications
• High School diploma or equivalent
• Post high school technology training or experience preferred
• 2 or more years of relevant experience

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This job is In-Person.

Pay Range: Hourly $17.24 to $17.24

We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees.

Download the Sparks Group mobile app from Apple App Store or Google Play.

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Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.