LMR Systems Technologist

Job Summary/Company:

Sparks Group has partnered with a Federal Government Contractor and together we are recruiting a LMR Systems Technologist with an active DHS or CBP clearance for an exciting opportunity supporting a multi-year contract.  The ideal candidate will have over 10 years experience supporting LMR in a project/program management capacity, and reside within commuting distance of San Angelo, TX.

Responsibilities:

• Serves as the primary liaison who will work closely with the Customer, Systems Support Center, team members, third party contractors, and the local servicer.
• Responsible for ensuring the Terms and Conditions of the warranty/maintenance contract are met. This includes but is not limited to: System Administration Service, Inventory Management Service, Configuration Management Service, Site Management Service, User Support Service, Vendor Management, Operational Assessment, and System Planning Service.
• Coordinate service activities and ensure compliance to contract. The System Technologist ensures compliance with response/restoration time commitment.
• Remotely diagnose system failure and facilitate call management as applicable.
• Manage Emergency Service efforts and escalation procedures.
• Provide analysis, recommendations, and fault diagnostic information to the customer to achieve Best-in-Class system performance and utilization.

Qualifications/Background Profile:

• Must have excellent communication and planning skills to interface with customers in the Army
• 10+ years LMR experience as a System technologist, System Technologist or Systems Engineer
• Experienced with P25 public safety radio systems and their applications by customers
• Must possess excellent interpersonal, negotiation, presentation, and communications skills, both orally and written
• 10+ years’ experience in program/project management.
• Bachelor’s degree or equivalent experience
• Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract.
• System Technologist/Project Management Professional certification preferred.
• Must be willing to travel a minimum of 50% or more of the time away from home and live at a project site for extended periods within the continental U.S. or international.

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This job is In-Person.

We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees.

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Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.